Guarantees, Terms and Returns
Every Carlsen Precision Manufacturing product has been manufactured to the customer specification and is guaranteed to be free from defects in workmanship or materials. The warranty limitations are standard for the industry and include damage arising from abuse, misuse, modifications, improper handling and storage, in correct installations or adjustment and all other circumstances beyond the control of Carlsen Precision Manufacturing. Our liability is limited to the replacement of the goods proven to be defection, but no claims for damage incurred or for the work done thereon, will be allowed.
Every Carlsen Precision Manufacturing product has been carefully manufactured and is guaranteed to be free from defects in workmanship or materials. Our liability under all warranties, expressed or implied, shall be limited to the replacement of goods proven to be defective, but not claims for damage incurred or for work thereon will be allowed. This is the only guarantee Carlsen Precision Manufacturing makes. No other guarantee is authorized.
Our Regular Terms are net 30 days after invoicing for customers who have established an acceptable credit rating with Carlsen Precision Manufacturing. Carlsen Precision Manufacturing requires most new customers to complete a credit application giving names of three current suppliers, as well as the name and address of their bank. If the credit information cannot be received in time to make the scheduled delivery date, then the method of payment will be either (a) cheque in advance or, (b) C.O.D.
All shipments are F.O.B. (factory), Rome, GA.
Returns and Cancellations
In the event you need to return or cancel an order, our standard re-stocking charges (20% of the invoice price and freight prepaid) will apply on all standard stocked goods accepted for return. Cancellation charges will apply on all cancelled orders, if (a) production has commenced, or (b) procurement commitments have been made. Goods are not to be returned without our written consent. We will not accept the return of items made to order.